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FAQ (Frequently Asked Questions)

Answers to frequently asked questions can be found below. If you require further assistance or advice regarding any of our products, please do not hesitate to contact us. An index to all questions and answers is available here.

 
Category:
 
 
 
Top 20 frequently asked questions:
Do you have 'sendmail' program?
What type of CGI can be allowed?
How Do I Place An Order?
How Do I Pay For My Account?
Do You Offer Credit Facilities?
What Currencies Can I Pay In?
What Is The Minimum Billing Cycle?
What Happens After The First Year ?
How Long Does It Take To Open An Account?
How can I change my account's user name?
What will happen to my site if I exceed bandwidth limit?
How can I change my account's domain name?
I wish to access to my site using https:// how can I do that?
What are the POP3 and SMTP settings for mail boxes?
 

Assume your domain is your_domain.com then:

POP3 (incoming) server: mail.your_domain.com
SMTP (outgoing) server: mail.your_domain.com

Ports will be the standard ports, 110 for POP3 and 25 for SMTP.

Please note that some internet service providers does not allow users to send email using an external server, in that case you can receive emails but can not send, In most cases using port 26 instead of standard port 25 will fix the problem.

 
I recently change my Name Servers with my registrar, But I can't see my site, why?
I would like to upload using FrontPage, How can I do that?
Is price different for individuals and business users?
I would like to upgrade/renew my hosting account, But I don't know how?
I've ordered some additional features, When they will apply to my account?
I have just created a new mail box in cpanel, how can I check and use it?
 
     

 

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